Privacy Policy

Welcome to Qty Breaks & Volume Discounts by MultiAddons. We respect your privacy and are committed to protecting the personal information of merchants and their customers. This Privacy Policy explains how we collect, use, and safeguard information when you use our Shopify application.

1. Information We Collect

When you install and use our app, we may collect the following information:

• Store Information: Your Shopify store domain, store name, and plan details.
• Product Data: Product IDs, titles, and variant information necessary to apply volume discounts.
• Discount Rules: The quantity break tiers and discount percentages you configure within the app.
• Access Tokens: Shopify API access tokens required to communicate with your store on your behalf.
• Usage Data: Basic analytics about app usage (e.g., pages visited within the app) to improve our service.

We do not collect personal information from your store's end customers (shoppers).

2. How We Use Your Information

We use the collected information solely to:

• Provide and operate the Qty Breaks & Volume Discounts functionality.
• Apply your configured discount tiers to products in your Shopify store.
• Maintain your account session and authentication.
• Improve the app's performance, features, and user experience.
• Respond to your support requests and communicate service updates.

We will never sell, trade, or rent your information to third parties.

3. Data Storage & Security

Your data is stored securely in our database hosted on Railway.app, which follows industry-standard security practices. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Access tokens are stored encrypted and are only used to perform actions you authorize within the app.

4. Third-Party Services

Our app integrates with the following third-party services:

• Shopify: Our app operates within the Shopify platform and is subject to Shopify's Privacy Policy.
• Railway.app: Used for hosting our application server and database.

5. Data Retention & Deletion

We retain your store data for as long as you have our app installed. When you uninstall the app, we will delete your store's data from our systems within 30 days.

To request immediate deletion of your data, please contact us at the email address below.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to our processing of your data.

To exercise any of these rights, contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Business Name: MultiAddons

Email: support@multiaddons.com

App: Qty Breaks & Volume Discounts (available on the Shopify App Store)